For more information on how to backup your device, click here. Ensure you have a current backup of your iPhone or iPad through iCloud or in iTunes on a Mac or PC.We understand that being without your device is difficult, and that it can be tricky to get time to bring your device in for service – here are some tips to make your service check-in experience far easier and faster: For opening hours and contact details, please click here. You can come in any time – no appointment required. If these tips didn’t fix the problem with your device (or weren’t relevant to your issue), then you will need to come in and see us.
Try backing up and restoring your iPhone or iPad through iTunes on a Mac or PC.Try restoring your iPhone or iPad to factory settings, and seeing if the issue continues (make sure you have a backup first!).
When you have your iPad serviced through Beyond the Box, you can rest easy knowing that your iPad is 100% genuine and covered by an Apple warranty. For issues both in and outside warranty, Apple provides an exchange replacement where your faulty/original iPad is sent back to Apple, and a replacement unit of the same model is provided to you.Īs an Apple Authorised Service Provider, Beyond the Box only use genuine Apple parts and replacements. This fee goes towards any service or repairs that you approve and go-ahead with.Īpple designed iPad to be as light and sleek as is possible, however as a result individual repairs are not possible on iPad. For devices outside of their Apple warranty, we charge a $45.00 diagnostic fee to assess your device and quote you on any service or repair required.